Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PHPeter H., Milwaukee, Wisconsin
“My current auto, home and umbrella policies were up for renewal. When I received the new policies I was really taken back by the increases being proposed. I called my agent, left a voicemail, but didn’t hear from him for a week. I followed up with a text and found out a couple days later that I had a new representative from the agency.
I requested competitive quotes from the agency, but didn’t hear back for two weeks and never received any competitive quotes.
Based upon recommendations from some neighbors, I contacted Carol from the APECS Insurance Agency. On the same day I contacted Carol she emailed quotations from one of the leading companies represented by her Agency. She followed up on a very timely basis, which ultimately led me to transferring my insurance to her Agency.
Carol was very accessible, responsive, professional and a good listener. Her friendly personality, with good communication skills and a thorough approach to my requirements, assured me she was sensitive to my best interests.
Carol’s recommendations not only resulted in a 10% savings for my auto, home and umbrella package, but additionally and most importantly, the auto insurance had some extra features including rate lock, first accident forgiveness and diminishing deductible.”
- DEDan E., Milwaukee, Wisconsin
“I felt so at peace and comfortable with the process and decisions that we were making together. It is a blessing to be able to have the trust that our family’s interests are paramount.”
Ritz A., Milwaukee, Wisconsin“John S. At APEC insurance started by texting me. Gave me all the information & time needed until we could speak on the phone. He was very knowledgeable and got me out of being overcharge from progres…..
It was a pleasure working with him.
Thank you John!
RA”- Carmella R., Milwaukee, Wisconsin
“John was amazing when handling my insurance needs. He was patient and responded quickly to all my concerns. My daughter also had a great experience receiving assistance with her auto insurance. John and his team goes above beyond.”
- Carson E., Milwaukee, Wisconsin
“My experience with John and Carol has been nothing but pleasant. I had previously worked with another company and had terrible experiences. It is refreshing to speak with some folks that take time to listen and actually care. Highly recommend them to anyone.”
- AHApril H., Milwaukee, Wisconsin
“APECS Insurance is wonderful. I saved hundreds of dollars switching over and my insurance coverage almost doubled. Can’t be happier. Carol and John are friendly agents, will not try and sell you insurance you don’t need, very patient, and are not pushy. I have already recommended them to a few family and friends and one friend has already switched over, too. Great Service.”
- Mikayla J., Milwaukee, Wisconsin
“John is THE BEST!!! He’s quick to respond to any and every question I’ve had even if it was off the clock. I just got my first car maybe two Thursdays ago, mind you I am young so I made the mistake of looking for insurance last minute. John was so helpful with the process of figuring everything out and quickly reached back out to me literally while being at home!! People I promise y’all will not be disappointed. Get your quote TODAY!!!”
- SYSamantha Y., Milwaukee, Wisconsin
“Carol was pleasant and provided excellent customer service for my needs. I am in the middle of a divorce and had to find another provider for my vehicle. She was able to give me a new policy with the same coverage at a lower cost. Thank you Carol!”
- Joe M., Milwaukee, Wisconsin
“Carol helped me start up a new insurance plan with Erie and it was smooth and painless. Carol is the best!”
- SMSami M., Milwaukee, Wisconsin
“John provided customer service beyond expectations. The quote provided gives a clear breakdown and any questions are answered swiftly and comprehensively. Above all else rates for the same coverage plans you’d normally see offered much better premiums with this agency.”
- BJBrie J., Milwaukee, Wisconsin
“APECS insurance was a pleasure to deal with. They were very communicative and the process to set up insurance with them was very smooth. Would definitely recommend them.”
- IRIanm r., Milwaukee, Wisconsin
“Hello I just wanted to let everyone know that John and Carol is one of the most reliable and source full insurance people in the business what they do not know they can quickly help resolve I’m very glad to have met them and be a part of the Apecs family And I would highly recommend them to others so if you’re not a part of the Apecs family then you are definitely missing out these two are wonderful people and most of all I like they believe in the Lord like I do take care.”
- Venu C., Milwaukee, Wisconsin
“Carol is the best insurance agent. She is very experienced, knowledgeable, thorough and fast in understanding the customer requirements and work at best interest to the customer needs. She is always available to answer any questions and dive deep into all the answers to give best options available for either residential, auto or commercial insurance policies. I can bet that you will not find the best services and deals anywhere else that Carol can provide as an insurance agent. She is definitely more than an agent to any customer. She is too friendly, sweet and nice to everyone. Even if you try checking with other insurance agents, the roads will lead to Carol Stearns because of several factors.
Also don’t forget to check with her husband John Stearns regarding the future mortgage deals. He is the best residential mortgage lender you will need. He will give the best deals and his process is very thorough and fast. I never saw such a fast process with any other lender that I delve with before. No one can beat his timeframe and thorough work as a mortgage lender. Even if you try checking with multiple lenders, the roads will lead to John Stearns and Carol Stearns.”
- KYKeegan Y., Milwaukee, Wisconsin
“John was extremely professional in his assistance in finding my wife and I the best insurance rates. John and Carol provide stellar service and it’s obvious from every interaction that they care about you and your loved ones. Absolutely zero complaints!”
- HOHope O., Milwaukee, Wisconsin
“Never thought getting new insurance could be so nice and easy. John was great to talk to and helped me find an insurance that fits my needs- especially my pocket book!”
